Support "à la carte"
What makes tbs different from its competitors? The level of knowledge and comprehension regarding a complex product on a complex market. SSL and certification specialists since 1996, we have build a strong technical knowledge base on the subject and we can provide support to anyone who needs it.
Having at our disposal a technical service entirely composed of engineers, we are able to provide several levels of support according to the product that has been purchased, to the options you selected and to the requester's needs.
The several levels of technical support
We provide 4 levels of support to meet any need of technical assistance regarding SSL certificates and any other authentication products.
To put it in a nutshell: 99% of our customers are concerned by the level 3. This level of support is provided freely and is included with the obtention of any billed certificate.
The other support levels are mainly for free certificates, for persons who need a higher level of guidance and for certificates that have been provided by our competitors.
To get further information
A more complete documentation regarding our support offers is available on our FAQ.
accessible for free certificates and for certs provided by competitors
special rate number (only available for users calling from France)
proposed as an option on free certificates (excepted test products)
available upon request
from £8 exc. VAT (90d)
included on any certificate purchase (excepted test and free products)
available upon request
FREE
proposed as an option
step by step guidance at any key technical steps linked to your certificate
VAT-less £150 / certificate
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HOTLINE OPENING HOURS
MONDAY - FRIDAY
09:00 - 12:30
14:00 - 17:30
Our prices are in GBP VAT-less and order-time payment, see also our general sales terms.