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Certigna ID RGS** and ID RGS*** - Token installation on Windows

To use your ID RGS** or ID RGS*** certificate you'll have to install the token's drivers and edit the PIN code.

This documentation is only provided for information All support for ID RGS certificates on tokens is done by Certigna.
Contact Certigna support team

Windows is supported starting from Windows XP SP3.

Driver installation

First, download the driver (32bits and 64bits driver for Windows) via the link available on your status page.

Double-click on the downloaded file and let the default options, then reboot your system.

Note: if you use TSE / RDP remote control software, you must also install the driver on the server side.

Modification of the PIN code

Once the driver is installed a new icon appears in your sustem tray: Ypsld tool.

  • Right-click on the Ypsld icon
  • Click on "Edit PIN"
  • Select "PIN User"
  • Click on "Next"
  • In "Former holder code" enter the former PIN code
  • In "New holder code" and "Confirm new code", enter your new PIN code
  • Click on "OK"
  • A message confirms the success of your PIN code modification

Warning:

  • The PIN code must have the same format than the one supplied by Dhimyotis.
  • If you enter 3 wrong PIN code in a row, the token is blocked. You'll then have to contact Dhimyotis to get the unblocking request form that will have to be sent by mail along with the blocked token.

Unblocking a token

If you do not have the PUK USER code
If you enter 3 wrong PIN code in a row, the token is blocked. If you have the PUK User code you will be able to reset the number of attempt.

If you do not have the PIN User and/or PUK User code, the holder will have to send by mail the unblocking request form filled, dated and signed along with the token and a copy of his ID card.

The token will be sent back by mail. The holder will have to contact TBS in order to reinitialize his set of questions / answers. Once it is done the holder can retrieve the temporary PIN and then create a customized one.

Unblocking form

If you do not have the PUK USER
To reset the number of attempt for the PIN code:

  • Right-click on the Ypsld icon
  • Click on "Unblock PIN"
  • Make sure the "PIN name" field contains the value "PUK_USER"
  • In the "PIN Code" field, enter the PUK User code
  • Click on "OK"
  • A message confirm the success of your PIN User code modification

Errors

  • Cannot found YpsId: Make sure you have installed the driver on your machine and that the system has been rebooted after the installation.

  • The diode blinks: Make sure the driver has been correctly installed. When inserting the token for the first time, it can take several minutes for it to be detected.

  • No card reader: Make sure the token is correctly connected on an USB port and that the diode does not blink.

  • Error message "Cannot edit PIN": Make sure the new PIN has the same format than the former one

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