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Import a client certificate (pfx format) on Internet Explorer / Chrome on Windows

If your CSR was generated via our KeyBot tool, you can generate a PFX file from the status page of your certificate, button Generate PFX / PEM. You can find more information here: Generate a client certificate in PFX format

Installation of the certificate

After generating your certificate in PFX format, double-click on your .pfx file. The Windows installation wizard opens:

  • Select "Local user" and click on "Next"

  • Check the path to the file and click "Next"

  • Enter the certificate protection password (which was defined when generating the pfx file). Check the box to make the key exportable and click "Next"

  • Click on "Select automatically" and click on "Next"

  • Click on "Finish"

A message appears confirming the success of the import. Click on "OK"

Check the installation of your certificate

To verify that the installation went well, follow the procedure:

  • Open Internet Explorer

  • Click on "Tools" / "Internet Options"

  • Go to the "Content" tab

  • Click on "Certificates"

  • Go to the "Personal" tab and left-click on your certificate

  • Click on "View"

  • Go to the "Path to your certificate" tab

  • You should see 3 items: The root certificate, the intermediary (ies) and your client certificate. If the chain is not complete, the intermediate authority must be installed. You will find our documentation here: Install intermediate certificates or root certificates manually