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Install a certificate on a Fastream platform: IQ Web/FTP Server and IQ Proxy Server

You received your certificate by email with one or several intermediate certificates and a root certificate. Keep this email within reach.

1- Retrieve your certificate(s) on your server

In the delivery email you'll find several links. Click on them and download the associated files:
  • A: your server certificate
  • B: the certification chain

2- Install the certification chain

Step 1: Open the file B (certification chain) and copy its content.
Step 2: Open the file A (your certificate) and paste the content of the file B behind the content of the file A.
Step 3: Save the file A with a .pem extention.

3- Install your certificate

Open the set-up menu of your software

1- IQ Web/FTP Server

For HTTP protocol:
  • Select the "HTTP - Default" tab.
  • Then select the "SSL/TLS Encryption" tab.
  • Once in this tab, import your certificate in the "Certificat File" field.
  • Save your new configuration and restart your software. Your certificate is now properly installed.
For FTP protocol:
  • Select the "FTP - Default" tab.
  • Then select the "SSL/TLS Encryption" tab.
  • Once in this tab, import your certificate in the "Certificat File" field.
  • Save your new configuration and restart your software. Your certificate is now properly installed.

2- IQ Proxy Server

Example with RProxy:
  • Select the "RProxy: Default" tab.
  • Then select the "SSL/TLS Encryption" tab.
  • Once in this tab, import your certificate in the "Certificat File" field.
  • Save your new configuration and restart your software. Your certificate is now properly installed.

4- Check your certificate installation

To make sure your certificate has properly been installed, use our tool Co-PiBot.
If you encounter issues:
  1. Follow the previous procedure all over again.
  2. Contact our technical support team

Useful links

Fastream official website
Screenshots for IQ Web/FTP Server and IQ Proxy Server 
Documentation