CO-piBOT: return = 37 : BAD CN
The name of the website does not match the one that is indicated in the certificate

This code indicates the certificate found on the server does not match the name that has been tested (address of connection).
Technically, it means the FQDN (address of connection) or the IP address indicated has not been found by CoPiBot in the CN or the SAN field of the certificate.
Either the certificate does not match the one that should be attended or the certificate is not the one we delivered.

Troubleshooting

• Check the website's name you entered and the certificate that is displayed in order to understand why the both do not match and run a new test with CoPiBot . Indicate the right website's address.


• Did you install the certificate we delivered? Consult our installation instructions.


• If you are running a test with a temporary name or an IP address, this inconsistency is probably normal and should disappear after implementation.


• If you can't fix the problem, contact our support department by phone or by e-mail and send us a screenshot and / or your order reference number.
  
  You server may need a multiple-domain or UCC certificate to certify all the sites or services of your platform. Consult the certificates' comparison chart of our website our contact our sales department.

Error messages that client browsers might display

It can produce the following error message:

• Microsoft Internet Explorer

  There is a problem with this website's security certificate.

  The security certificate presented by this website was issued for a different website's address.
  
  Security certificate's problems may indicate an attempt to fool you or intercept any data you send to the server.
  
  We recommend that you close this webpage and do not continue to this website.
  
  Click here to close this webpage
  Continue to this website (not recommended)
  More informations



• Google Chrome

  This is probably not the site you are looking for!

  You attempted to reach example.domain.com, but instead you actually reached a server identifying itself as *.example.domain.com. . This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of example.domain.comYou should not proceed, especially if you have never seen this warning before for this site.



• Apple Safari, Apple Mail, Iphone, IPad, ...

  Safari can't verify the identity of the website <<exemple.mydomain.com>>

  The certificate for this website is invalid. You might be connecting to a website that is pretending to be <<xxx.mydomain.com>>, which could put your confidential information at risk. Would you like to connect to the website anyway?



• Mozilla Firefox, Tunderbird, ...

  This Connection is Untrusted

  You have asked Firefox to connect securely to example.mydomain.com, but we can't confirm that your connection is secure.
  
  Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

  What Should I Do?

  If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
  Get me out of here!

  Technical Details

  example.mydomain.com uses an invalid security certificate.
  The certificate is only valid for yyy.mydomain.com
  (Error code: ssl_error_bad_cert_domain)

  I Understand the Risks